Seasonal Concepts Seasons Change Our Inspiration Never Does

Account | Favorites | Order Status

Customer Service | 877.230.3419

 

Basket Shopping Cart (0 items)

Product Care

Product Care Aluminum, Cast Aluminum, Wrought Iron
Most stains can be removed and we recommend that you wash your furniture with a mild soap
or detergent. Avoid using abrasive cleaners. For non-textured gloss finishes only, we recommend periodic waxing of the frame with an automotive paste wax or the use of a commercially available protectant to help restore the luster of your finish. For all textured finishes, a mild soap and warm water wash is recommended. Touch up nicks and scratches promptly. If the furniture is scratched down to the bare metal, we recommend sanding, with 400 grit sandpaper, ONLY ON THE AFFECTED AREA. Next, apply matching color top coat.
Factory-matched touchup paint and Protectants can be purchased at any Seasonal Concepts store location.

Lubrication of Swivels, Wheels and Hinges
Periodic lubrication of all moving parts is recommended to extend the product life and minimize squeaks or noises. Use WD-40 or a similar lubricating product. Follow the manufacturer’s instructions for use.

Wicker and Rattan
Natural Wicker should be on a protected porch or patio out of direct sunlight. Wipe down the frame with a mixture of water and liquid detergent when it needs cleaning (generally twice during the season).

Synthetic Wicker can be used in direct sunlight. Wipe down the frame with a mixture of water and liquid detergent when it needs cleaning (generally twice during the season).

Lubrication of Swivels, Wheels and Hinges
Periodic lubrication of all moving parts is recommended to extend the product life and minimize squeaks or noises. Use WD-40 or a similar lubricating product. Follow the manufacturer’s instructions for use.

Wood
Our furniture is untreated, because most people prefer it this way. After a time, all untreated teak will develop a silvery-gray patina which actually helps protect the wood. If this is the look you prefer, simply clean your teak once in the spring, with a brush and a solution of liquid detergent and a small amount of household bleach dissolved in warm water. This will eliminate most of the dirt, air pollutions and algae. If you prefer to maintain the original teak color. A few times a year, clean your furniture and apply a coat of Teak Sealer. This is a very simple process, just use a spray bottle to apply the sealer and then wipe off the excess.

(New River Products)
Linseed Oiled Our Brazilian Cherry is pre-applied with an organic linseed oil coating. The wood will turn a deep red color after initial use in the sun. An application of a high-quality, boiled linseed oil (available at your local hardware store) every 1-3 months will help extend the life of the red color. Over time, natural Brazilian Cherry will turn a handsome silver gray. If this color is preferred, no maintenance is required. If desired, once your furniture has turned gray, there are several methods to bring back the original deep red color. 1. Purchase a teak cleaner and follow the manufacturer's instructions. 2. Sand thoroughly with fine grit sand paper. Once the red color has been restored, using either method, you may apply linseed or teak oil to increase the life of the restored wood color. It is acceptable to use "water sealer" type products on your natural Brazilian Cherry furniture. To clean, wash your furniture with a mild solution of dishwashing soap, bleach and warm water. Apply the mixture with a soft bristled brush and rinse when finished.

Painted Finish
Clean with soap and water as needed. A mild solution of bleach and water can be used if any mildewing occurs. As the finish weathers, your Outdoor Lifestyle painted collection can be touched up or refinished with any exterior grade paint.

Lubrication of Swivels, Wheels and Hinges Periodic lubrication of all moving parts is recommended to extend the product life and minimize squeaks or noises. Use WD-40 or a similar lubricating product. Follow the manufacturer’s instructions for use.

EON (Maintenance Free Composite) Ultra- Low Maintenance polymer. Will not mold or mildew. Retains a woodlike Appearance over time. Clean with soap and water as needed.

Mosaic
Clean with a mild soap and water as needed.

Fabric and Vinyl
Strap
Just like the frame, vinyl strapping should be cleaned frequently with mild soap and water. In areas with high concentrations of acid rain, fog and/or smog, vinyl should be cleaned monthly with a water and ammonia mixture. (Use three parts water to one part ammonia.) If you own furniture with woven straps or lacing, be sure to lift and clean beneath the strap or lace intersections. Avoid abrasive cleaners. The use of a commercial casual furniture cleaner will help lift embedded dirt and oil. Such cleaners are available at leading casual furniture dealers. We also recommend periodic waxing of the straps with an automotive paste wax. Caution: Certain suntan and sun block products contain “Paba”. Paba is harmful to vinyl and can permanently discolor it, therefore, contact with vinyl straps or lacing should be avoided. If contact is made, the possibility of discoloration may be minimized by cleaning the vinyl immediately with a non-abrasive, mild soap and water solution followed with a fresh water rinse. Laying a beach towel over the vinyl straps whenever you are using the furniture will prolong the vinyl’s life. Replacement straps can be ordered in the color and number of pre-cut straps needed from your Seasonal Concepts retail store.

Slings
Most stains can be cleaned with a solution of cold water and either a mild soap or detergent. Rinse thoroughly with clean water to remove soap and air dry. Solution dyed acrylic and PVC coated polyester yarns do not promote mildew growth. However, mildew may grow on dirt or foreign substances that are not removed from the fabric. To remove stubborn stains or mildew, prepare a mild solution of one cup of bleach and two capfuls of mild soap per gallon of water. Spray on entire area and allow to soak in. If necessary, scrub vigorously with a sponge or clean rag. Rinse thoroughly with clean water and air dry.

Replacing Slings
While extremely durable, it may be necessary to replace the fabric sling seat by following these simple directions. (1) Order replacement slings from Seasonal Concepts retail store. You will need to know the model numbers for the pieces you want to re-sling. Refer to your sales receipt for this information. (2) After receipt of the new slings, remove the nylon end caps from both the top and bottom of the sling rail channels. (3) Remove metal stretcher bar from the upper back of the chair. (4) Use a 3/16" Allen wrench to loosen and remove the bolts under the seat and on the chair back. This step will loosen the sling fabric. On most models there are only two bolts; opposite sling rail sides are welded. (5) Slide sling out from the sling rails. You may need to use pliers to grip the fabric. Pull first from one side and then from the other side. (6) Reverse the process. Begin by sliding new sling (note the vinyl rod sewn into the pocket along the sling fabric’s edge) into the sling rail channel at the top of the chair. Pull first from one side and then from the other side. Use pliers as necessary, covering the fabric

Cushions
Note: Do not use bleach unless specifically listed as a cleaning agent for your specific fabric. General Information

The life of your fabric largely depends on its care and use. Any fabric may be permanently discolored by certain suntan and sun block products. This possibility can be minimized by immediately cleaning after contact. It is important to clean your fabric regularly. In addition, storing your cushions when not in use, or using furniture covers, will extend their life. Also, fabric life can be extended by simply hosing down your furniture regularly with water.
Hint: Cushions dry faster if they are allowed to stand on their sides while drying.

Vinyls for Tight Seats: (for Spot wash with a lukewarm (no warmer than 100°) solution of mild liquid soap and water. Rub briskly with a rough cloth or soft bristle brush. Rinse thoroughly with clean water to remove soap. Allow to air dry. Do not use bleach, harsh detergents or stiff bristle brushes on 100 Series vinyl materials.

Vinyl Coated Polyester Weaves
Soil, Suntan Oil and Lotions: Promptly remove Polyester with solution of 1 cup of liquid detergent and 3 gallons of water. Occasionally add 1 cup of household bleach to the detergent-water solution.

Oil and Grease: Spot treat with bleach and rubbing alcohol.
Mildew: Treat with warm water, detergent and bleach mixture indicated above.
Beer and Coffee: Add white vinegar to above cleaning solution.
Berry Juices, Wine and Blood: Use strong liquid detergent, warm water and ammonia.  
Always rinse thoroughly after applying any cleaning product.

100% Polyester Prints/ 100% Acrylic Prints

Promptly remove soil (including suntan oils and Prints lotions) with a solution consisting of two capfuls of mild liquid soap per gallon of water. Be liberal. Prints with solution and scrub with a soft brush. Rinse thoroughly with clean water to remove soap and air dry. DO NOT USE BLEACH OR HARSH DETERGENTS ON ANY PRINTED FABRIC.

Note: These fabrics are not recommended for pool side applications.

Polyester/Olefin Blends and Acrylic/Olefin Blends Clean spills as soon as possible. If a spot Blends and remains, use a mild detergent and water solution. Occasionally, add 1 cup of household bleach to Blends the detergent-water solution. Rinse entire cushion or umbrella with water. Air dry.

Baby Oil, Beer, Orange Juice and Coffee: Apply hot water and detergent. Rinse the entire piece thoroughly. If necessary, apply a laundry pre-wash, leave on for 10 minutes, then reapply hot water and detergent. Rinse thoroughly.

Blood Stains: Apply protein or enzyme spotter.
Oil and Suntan Lotion: Apply a volatile-type paint remover or 100% mineral spirits to stain.
Ink, Marker or Mascara: Apply Grain or Wood Alcohol to stain.

Acrylic/Polyester Blends and 100% Acrylic Fabrics
Spot wash with a lukewarm (no warmer than 100°) solution of mild liquid soap and water. Rub briskly with a rough cloth or soft bristle brush. Rinse thoroughly with clean water to remove soap. Allow to air dry. Do not use bleach, harsh detergents or stiff bristle brushes on acrylic blend fabrics. For stubborn stains and suntan lotions, we recommend “Spic & Span” or a fine fabric cleaner. Use full strength and apply vigorously with a sponge or clean cloth. Sponge thoroughly with clean water. Allow to air dry.

Note: 100% acrylic fabric is heat sensitive. Do not use heat, hot water or bleach.

Acrylic/PVC Blends
Spot wash by sponging briskly with a lukewarm solution of mild liquid soap and water. Sponge thoroughly to remove soap and then air dry. For suntan lotions, use fine fabric cleaner. Do not use Pine Oil cleaners or abrasive household cleaners.

Mildew Often forms on dirty surfaces. However, regular cleaning will help to prevent its forming. If mildew stains should develop on non-printed vinyl coated polyester fabric, prepare a mild chlorine bleach and soapy water solution as follows: 1 cup bleach per gallon of water and 2 capfuls mild liquid detergent (Joy, Dawn, Ivory Liquid). Spray on the entire area and allow to soak in. Rinse thoroughly. Repeat if necessary. An alternative method to removing mildew would be to use either “X-14” or another household mildew remover. Follow directions on label.

Replacing Cushions
Replacing worn and faded cushions will dramatically enhance your furniture and beautify your outdoor living areas. Seasonal Concepts offers replacement cushions to match all current and most discontinued frame styles. You may select your cushion fabric from our extensive fabric offering, or we can use your own material. All our cushions feature the finest quality polyester fill. The fill is designed to dry quickly and retain its loft for years. See your local Seasonal Concepts retail store for cushion styles, fabric selection and pricing.

Touching Up Textured Finishes
Seasonal Concepts can order your touch up paint for you. Hold the spray can 8-10 inches away from surface to be touched up. Do not try to get full coverage with the first coat. Spray a thin coat and let dry, then spray a second coat and let dry. Continue applying until desired coverage is achieved. Trying to get full coverage in the first coat may result in a glossy surface. Should this happen, dull with a light (thin) “dusting” coat applied after the offending glossy coat has dried.

For Small Nicks
Spray touch-up paint onto a flat plate or dish. Then use a small artist’s brush to transfer the paint from the plate to the furniture. Texture can be enhanced with a clean, dry brush after the paint becomes tacky.

For Scratches
Spray touch-up paint directly onto the furniture, heavy enough to cover the blemish. Wait 3-5 minutes for paint to become tacky. Pat with a damp cloth to create texture. Note: A dry cloth will pick up too much paint. Make sure your cloth is lint free.

For Scrapes Down to Bare Metal
Spray touch-up paint directly onto furniture heavy enough to cover the blemish. Then, sprinkle fine grain silicone sand on the wet paint. Re-coat with a light spray after the first coat dries.

Words to the Wise
It’s better to use many light coats rather than just one heavy coat as the solvents in the spray paint may cause the surrounding finish to loosen and wrinkle.

Storage Hint
Always store touch-up spray cans “upside down”, as the nozzles are less likely to clog this way.

Touching up Textured Finishes
First, follow the above procedure and allow the undercoat to dry. Then, using a cotton swab, lightly apply the supplied glaze color from your touch-up kit. Blend-in with a soft cloth and allow to dry. If possible, experiment first on a hidden area of the frame.

Frames
If a Frame Sits Unevenly First, check that the glides (nylon feet) are properly seated and not worn. If your chair or small table legs sit unevenly on a flat floor, correct this by determining the “long” leg. Begin adjustment by placing a small block of wood on the floor. Now, lift the chair and firmly bring it down so that the “long” leg strikes the wood. This should shorten the longer leg. Many of our dining tables have a leveling glide on one leg which can be adjusted so that the table will sit level. (See page 10.) For all seating pieces and side tables: If there is serious unevenness that cannot be corrected by switching the chair with another chair on the floor, contact your Tropitone Retailer or Representative about obtaining a replacement.

Umbrellas
Umbrella frames require little care. If the umbrella becomes wet, open it for a complete airing and make certain that it is thoroughly dry before closing again. Always close the umbrella in its stand when not in use or in windy weather. This will protect it against damage from inclement weather or high winds Wash with a mild soap and rinse well with water and allow to air dry. When not in use, lower your umbrella and secure it with an umbrella cover. All umbrellas will encounter winds, so use a weighted base for stability. Note: Our return policy does not cover items that have been damaged due to high winds, sever weather or improper use.

Storage
Always dry the umbrella completely before storing and fold carefully to avoid wrinkling the fabric. Protect it with a cover and lay on a hard, flat surface in a well-ventilated location.

Metal Umbrella Pole & Frame
Occasional lubrication of the moving parts, using WD-40 or a similar product, is recommended. For the ribs, use Petroleum Jelly or a comparable lubricant. If oxidation occurs, you may rubdown the affected area with steel wool and follow up with a protective lubricant.